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1.Where do I get quotation for the items I am interested to buy?
．You can get either get quotation online(MSN) or send us your enquiry by email, fax or phone.
．you can also Email your enquirywebmaster@jiguangtou.com or xhelectronics@163.com ; fax
to us at (86) 20 83332909; Please specify the "Part/Model No" and the "Quantity Required"
in your email or fax. |
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2. After getting the quotation, where do I proceed to place my order?
．You can email your Purchase Order to us webmaster@jiguangtou.com or xhelectronics@163.com ,
and fax to us at (86) 20 83332909.
．For faster processing of your order, please include the following information in your order:
- Quotation number if you get your quotation from our website.
- Company name ,contact name ,Billing Address and Contact Numbers.
- Destination Address and Shipping Details .
- Other information or instruction if any .
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3.How can I make payment for my order?
． Our current modes of payment are:
- Money Gram
- Telegraphic Transfer (T/T )
- Western Union
- Please note that you will need to bear all bank charges involved, including bank charges incurred on our side .
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4.How long will each delivery take ?
．We always target to deliver within 2-3 days or earlier .if the item(s) required is not
available ,we will do our best to delivering within 5-7 days, however we try to meet our
customer’s preferred date of delivery .shipment will be delivered on receipt of payment . |
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5.What are the ways of shipping my order ?
．We use “Prepaid Only “ and “Prepaid or Freight collect “ shipping methods.
．Shipping Express include:
- Parcel Post
- EMS Speed post
- TNT
- United Parcel Service (UPS )
- Federal Express (FedEx)
- DHL worldwide Express
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6.If I email a sales enquiry, when can I get a reply?
．You will get a reply from our sales within 24 hours . |
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7.Is the order for stock lot and stock offer items based on first-come-first-serve?
．We practise that policy only to a certain degree. We will definitely try to provide all our
customers with the items. However, there is no guarantee or reservation made even if you
send an early email. |
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8.If I cannot find the item I want, what should I do?
．We are sorry that you cannot find your required items in our website, if so you can mail or
fax to us your requests models (it will be better that you can offer the product’s picture) .our
Sales will try to find those inquiry items for you and get back to you at first time . |
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